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Frequently Asked Questions

Can I buy online from pilotshopsa website?

Yes you can buy most of our products & will be  shipped  world wide

What is the minimum purchase value?

There is no minimum order value for online orders.

How can I know if the product is available online in pilotshopsa shop?

All products that contain "add to cart" button is available to buy online.

Is it safe to buy online?

Buying  from pilotshopsa.com is secure and we are taking the utmost safety standards. As our website is  protected and documented by Thawte Company.

What are the requirements to buy from pilotshopsa website?

1. Customer must create an account in pilotshopsa.com
2.Must have Credit card or SADAD account
3.Shipping Address must be clear & correct. It is better to use (national adress OR WASEL adress)

Are all products available online?

No, lots of products are available online.
We are working to make them all available.

Can I use my "Gift Certificate" when buying online?

It is not possible at this time, you can use it at any Aviation Pioneers showrooms

Can I use pilotshopsa discount card online?

Yes you can.

Do you sell E-Books?

Yes, you can buy ebooks

How do I create an account on Pilotshopsa website?

You can create an account in Pilotshopsa by following the steps below:
• Go to Register/log in page
• Click on “Register”
• Fill in the required fields
• Click register
• A confirmation of registration email will be sent.

Forgot your password ?

• Click on Register/log in
• Enter you email address  and click on "Forgot my password?" link.

Can I edit my account info after registeration?

Yes you can edit and change your account info by loging in and then go to Account Information Page contained in "My account" link